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From the archives

Claim Game

The high stakes of fraudulent identity

Sasha Chabot-Gaspé

But Blind They Were

The fallacy of an empty continent

Elaine Coburn

The Canadian Conversation

A Polish journalist’s perspective on residential schools

Magdalena Milosz
Our Contributors

Tony Dean

Tony Dean is a professor at the School of Public Policy and Governance at the University of Toronto. He is the former head of the Ontario Public Service and continues to advise governments in Canada and abroad on public policy and public service reform.

Articles by
Tony Dean

Is Public Service Delivery Obsolete?

Why competition between civil servants, corporations and non-profits is good for everyone September 2011
Given the billions of dollars we invest in the operations of government each year, it is a shame that there is very little public discussion about public services in Canada. Public services are mostly taken for granted until they are interrupted by a labour dispute or natural disaster. A garbage workers’ strike in the middle of summer tends to focus the public’s mind and nose on public services fairly…